Frequently Asked Questions

Dermaphics is a gentle, steroid-free soothing cream formulated for babies and children with eczema-prone and sensitive skin.

It's crafted to ease visible redness, strengthen the skin barrier, and keep skin comfortable during and between flare-ups.

Yes. 100% fragrance-free.

We do not add:

• Fragrance
• Perfume
• Essential oils
• Masking scents

Any subtle natural scent comes solely from the raw ingredients themselves and fades quickly after application.

This is one of the most important things for eczema-prone skin, which is why we never compromise on it.

No. Dermaphics is steroid-free.

It can be used daily without the concerns that come with long-term steroid use. Many parents use it between flares or alongside their paediatrician's plan.

Most baby moisturisers are designed for normal skin.

Dermaphics is designed for compromised skin.

Instead of just adding moisture, Dermaphics:

• Helps calm irritated skin
• Supports the skin barrier
• Creates a breathable protective layer

It's thicker than a lotion but not greasy, so it stays where your baby needs it.

Dermaphics is made for:

• Babies with eczema or eczema-prone skin
• Very dry or sensitive skin
• Red, irritated patches
• Areas that flare repeatedly

It is safe for babies, toddlers, children, and adults with sensitive skin conditions.

Yes. Dermaphics is safe to use on broken or irritated skin, including sensitive facial areas such as the cheeks, chin, and around the mouth.

Avoid direct contact with the eyes.

Every skin is different.

Some customers notice calmer, more settled skin within a few days.

Others see gradual improvement over 1–2 weeks of consistent use.

Dermaphics is not a drug and does not "cure" eczema. It's designed to support the skin, not suppress it.

Most customers apply Dermaphics:

• 1–2 times daily
• After baths
• During flare-prone periods

You can apply it as often as needed — it's gentle enough for frequent use.

A 4 oz jar typically lasts:

• 3–6 weeks for targeted spot use
• 2–4 weeks for daily full-area application

A little goes a long way.

Yes. Many customers use Dermaphics:

• Alongside prescribed treatments
• Between steroid courses
• As daily maintenance

If your child is under medical supervision, always follow your healthcare provider's instructions.

Yes. Dermaphics can be used by babies, toddlers, children, and adults with sensitive or eczema-prone skin.

It was originally created with babies in mind, but many parents find themselves reaching for it too — because it's gentle, fragrance-free, and steroid-free.

For newborns under 3 months, we recommend checking with your paediatrician first, just to be safe.

Dermaphics is made with:

• Medical-grade honey
• Colloidal oatmeal
• Beeswax
• Skin-supporting natural oils

No unnecessary fillers. No fragrance. No dyes.

Dermaphics uses carefully chosen natural ingredients, selected for their effectiveness and safety — not for marketing appeal.

Natural doesn't always mean better.

Effective and gentle does.

No. Dermaphics is 100% cruelty-free.

Dermaphics is formulated for sensitive skin and is free from common irritants — but every individual's skin is unique.

Always do a patch test before full application.

We currently ship within the United States, the UK, and Australia.

Most orders arrive within 5–10 business days, depending on your location.

During high-demand periods, delivery may take slightly longer.

If Dermaphics isn't right for your family, get in touch with us within 30 days of delivery and we'll guide you through the next steps.

Yes. We want every customer to feel confident trying Dermaphics.

If you're not happy, reach out to our support team and we'll make it right.